Payment methods
You can pay by Visa or MasterCard. You can also pay by American Express, JCB, Diners Club and Visa Electron in most countries.
Payment security
We use Skrill (Moneybookers) to process payments. Skrill (Moneybookers) is regulated by the Financial Services Authority of the United Kingdom (FSA). Skrill (Moneybookers) is developed with the same demands on security and performance as the sites used for bank services and share trading. Your account login, personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 128bit encryption, certified by VeriSign. Skrill (Moneybookers) is enrolled with the TRUSTe Privacy Programme. When you send a payment using Skrill (Moneybookers), we won't receive sensitive financial information like your credit/debit card or bank account number.
Shipping
Shipping is always €3 no matter how much you order.
Refunds
You may return goods within 7 days of receipt of order for a full refund. Goods returned must be in unopened packaging. The purchaser is liable for cost of return postage. The purchaser will receive a refund within 30 days.
Returns
Before you return goods, please contact us via our returns form. If you are returning the order because you no longer wish to keep the goods, you will be liable for the cost of return postage. If you are returning the order because of a fault or the wrong product has been delivered, we will pay the return postage.
VAT
The prices of products delivered within the EU include 25% VAT. Outside the EU, the prices exclude VAT.
Customs
The purchaser is liable for any customs duty payable on orders.
Claims
If the product is faulty, please contact us in writing as soon as possible, and no later than 14 days from receipt of order.
